Category: Facebook

Social Media + Customer Service. Do It Better Than Your Competitors.


IT, Communication has changed the landscape how we communicate with brands,companies,customer care. This change affects our shopping behavior as well.  e-mail support with up to 48 hours response time, listen to hold music sometimes entire artist album while waiting to be put through to a customer service agent. Does this sounds familiar? With smartphone platforms still on a steep rise,…

Today is Facebook’s 10th anniversary.


Today is Facebook’s 10th anniversary. Facebook has grown into an Internet giant over the last decade, but it is celebrating its birthday with a low-key, belated party and an eye toward the future. While the arrival of its 10th anniversary on Tuesday has pundits analyzing the social network’s past and theorizing about its future, the Internet juggernaut is trying to…

Facebook To Roll Out Shared Photo Albums


Multiple Facebook users will be able to upload photos to the same albums with Monday’s introduction of shared photo albums by the social network. Mashable reported on the new feature, saying that Facebook users who create photo albums will be able to grant access to up to 50 contributors, who will be able to share up to 200 photos apiece.…

5 Ways to Use Video to Improve Your Social Media Marketing


Are you thinking about adding videos to your social media mix? Do you want to boost your awareness and increase engagement? Social media networks provide a lot of video options.From Google+ Hangouts to Twitter’s Vine and Facebook’s launch of Instagram Video, video is fast becoming an essential part of any business’s online marketing strategy. How to incorporate video from 5…

6 Tips to Increase Your Facebook EdgeRank and Exposure


Ever wonder why you can have 548 friends on Facebook, yet only 15-20 show up in your news feed? It’s not that those other friends have stopped using Facebook; chances are they’re still there. It’s just that they aren’t showing up in your news feed. If you haven’t noticed, there are two settings on your Facebook news feed: “Most Recent,”…

Canadians are the most active Facebook users in the world


More than one-half of Canadians log onto Facebook at least once per month — that’s 19 million of them. About 14 million of those check their News Feeds daily. And 9.4 million use mobile phones or tablets to surf the social network. Facebook recently released its Canada-specific stats, once again showing that the nation leads the world in online social…

Get Ready For TV-Like Ads On Facebook (Eventually) As Video Comes To Instagram


Facebook today introduced video to its photo-sharing app Instagram, instantly catapulting the social network into one of the most popular emerging activities online and suggesting a potentially huge new advertising revenue stream. Facebook made the announcement at another of a recent series of press events on new products, this one in a stylish conference room scattered with easy chairs, couches,…

Facebook launches photo comments


Facebook is now letting its 1.11 billion members react to their friends’ status updates with photo comments. The social network said Wednesday that it has started the global release of the new feature, which lets people add photos to comment threads using a new Attach a Photo button. To start, uploads of photo comments will be restricted to the Facebook…

The 3 Biggest Mistakes Companies are Making on Social Media Right Now


Great article I want to share on my blog by: Daniel Burrus When you think of social media, the first thing that comes to mind is probably Facebook. That’s no surprise considering that as of April 2013, Facebook had 1.06 billion monthly active users, 680 million mobile users, more than 50 million pages, and 10 million apps[1]. Numbers like that…